Commusoft vs GorillaDesk

Side-by-side comparison of Commusoft and GorillaDesk. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureCommusoftGorillaDesk
Pricing ModelCustom PricingPer User/Month
Starting PriceContact for pricing$49/mo
Free Trial
Free Plan
Best ForMid-Size (11-50)Small Team (2-10)
WebsiteVisitVisit
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Estimates
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
Proposals
QuickBooks Integration
Review Management
Route Optimization
Time Tracking
Two-Way SMS
Work Order Management
Xero Integration

Commusoft Pros & Cons

Pros

  • + Excellent multi-stage workflow management for complex jobs
  • + Strong inventory and parts tracking capabilities
  • + Good customer communication and portal features
  • + Flexible enough to handle both simple and complex operations

Cons

  • - Custom pricing with no transparent public rates
  • - Can be complex to configure initially
  • - Primarily focused on UK and European markets

GorillaDesk Pros & Cons

Pros

  • + Excellent route optimization for recurring service routes
  • + Simple and intuitive design that is quick to learn
  • + Good customer portal with payment capabilities
  • + Helpful automated review request features

Cons

  • - Primarily designed for pest control and lawn care niches
  • - Limited advanced features for complex trades like HVAC
  • - Fewer integrations than larger competitors