FieldEdge vs Service Autopilot

Side-by-side comparison of FieldEdge and Service Autopilot. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureFieldEdgeService Autopilot
Pricing ModelCustom PricingSubscription
Starting PriceContact for pricing$49/mo
Free Trial
Free Plan
Best ForEnterprise (50+)Mid-Size (11-50)
WebsiteVisitVisit
API Access
Automated Reminders
Custom Reports
Customer Database
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Email Marketing
Employee GPS
Estimates
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
Proposals
QuickBooks Integration
Route Optimization
Time Tracking
Two-Way SMS
Xero Integration

FieldEdge Pros & Cons

Pros

  • + Deep two-way QuickBooks integration that syncs in real time
  • + Excellent dispatching board with technician performance tracking
  • + Strong flat-rate pricebook management
  • + Decades of industry experience behind the product

Cons

  • - Custom pricing with no transparent public rates
  • - Interface feels dated compared to newer competitors
  • - Requires significant onboarding time

Service Autopilot Pros & Cons

Pros

  • + Best-in-class automations for recurring service businesses
  • + Excellent route optimization for lawn and landscape crews
  • + Strong CRM with automated marketing workflows
  • + Robust scheduling for recurring and one-time services

Cons

  • - Steep learning curve due to automation complexity
  • - Interface can feel cluttered and overwhelming
  • - Customer support quality has been inconsistent