GorillaDesk vs ServiceBox

Side-by-side comparison of GorillaDesk and ServiceBox. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureGorillaDeskServiceBox
Pricing ModelPer User/MonthPer User/Month
Starting Price$49/mo$35/mo
Free Trial
Free Plan
Best ForSmall Team (2-10)Small Team (2-10)
WebsiteVisitVisit
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Estimates
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
QuickBooks Integration
Review Management
Route Optimization
Time Tracking
Two-Way SMS
Work Order Management
Xero Integration

GorillaDesk Pros & Cons

Pros

  • + Excellent route optimization for recurring service routes
  • + Simple and intuitive design that is quick to learn
  • + Good customer portal with payment capabilities
  • + Helpful automated review request features

Cons

  • - Primarily designed for pest control and lawn care niches
  • - Limited advanced features for complex trades like HVAC
  • - Fewer integrations than larger competitors

ServiceBox Pros & Cons

Pros

  • + Unlimited customers and work orders on all plans
  • + Good purchase order and basic inventory management
  • + Affordable per-user pricing
  • + Clean and easy-to-use interface

Cons

  • - Lacks advanced marketing and reputation features
  • - Mobile app is functional but basic
  • - Smaller user community and less online support resources