mHelpDesk vs Service Autopilot
Side-by-side comparison of mHelpDesk and Service Autopilot. See how they stack up on pricing, features, and more to find the best fit for your business.
| Feature | mHelpDesk | Service Autopilot |
|---|---|---|
| Pricing Model | Subscription | Subscription |
| Starting Price | $169/mo | $49/mo |
| Free Trial | ||
| Free Plan | ||
| Best For | Mid-Size (11-50) | Mid-Size (11-50) |
| Website | Visit | Visit |
| Automated Reminders | ||
| Custom Reports | ||
| Customer Database | ||
| Digital Invoicing | ||
| Dispatching | ||
| Drag-and-Drop Calendar | ||
| Email Marketing | ||
| Employee GPS | ||
| Estimates | ||
| GPS Tracking | ||
| Job Scheduling | ||
| Lead Management | ||
| Mobile App | ||
| Online Payments | ||
| Payment Processing | ||
| QuickBooks Integration | ||
| Route Optimization | ||
| Time Tracking | ||
| Two-Way SMS | ||
| Xero Integration |
mHelpDesk Pros & Cons
Pros
- + Comprehensive all-in-one solution covering the full job lifecycle
- + Easy setup and onboarding process
- + Good lead management and customer tracking features
- + Solid mobile app for field technicians
Cons
- - Interface design is somewhat dated
- - Higher starting price than some competitors
- - Limited customization for workflows
Service Autopilot Pros & Cons
Pros
- + Best-in-class automations for recurring service businesses
- + Excellent route optimization for lawn and landscape crews
- + Strong CRM with automated marketing workflows
- + Robust scheduling for recurring and one-time services
Cons
- - Steep learning curve due to automation complexity
- - Interface can feel cluttered and overwhelming
- - Customer support quality has been inconsistent