Service Autopilot vs GorillaDesk
Side-by-side comparison of Service Autopilot and GorillaDesk. See how they stack up on pricing, features, and more to find the best fit for your business.
| Feature | Service Autopilot | GorillaDesk |
|---|---|---|
| Pricing Model | Subscription | Per User/Month |
| Starting Price | $49/mo | $49/mo |
| Free Trial | ||
| Free Plan | ||
| Best For | Mid-Size (11-50) | Small Team (2-10) |
| Website | Visit | Visit |
| Automated Reminders | ||
| Custom Reports | ||
| Customer Database | ||
| Customer Portal | ||
| Digital Invoicing | ||
| Dispatching | ||
| Drag-and-Drop Calendar | ||
| Email Marketing | ||
| Employee GPS | ||
| Estimates | ||
| GPS Tracking | ||
| Job Scheduling | ||
| Lead Management | ||
| Mobile App | ||
| Online Payments | ||
| Payment Processing | ||
| QuickBooks Integration | ||
| Review Management | ||
| Route Optimization | ||
| Time Tracking | ||
| Two-Way SMS | ||
| Xero Integration |
Service Autopilot Pros & Cons
Pros
- + Best-in-class automations for recurring service businesses
- + Excellent route optimization for lawn and landscape crews
- + Strong CRM with automated marketing workflows
- + Robust scheduling for recurring and one-time services
Cons
- - Steep learning curve due to automation complexity
- - Interface can feel cluttered and overwhelming
- - Customer support quality has been inconsistent
GorillaDesk Pros & Cons
Pros
- + Excellent route optimization for recurring service routes
- + Simple and intuitive design that is quick to learn
- + Good customer portal with payment capabilities
- + Helpful automated review request features
Cons
- - Primarily designed for pest control and lawn care niches
- - Limited advanced features for complex trades like HVAC
- - Fewer integrations than larger competitors