ServiceFusion vs Commusoft

Side-by-side comparison of ServiceFusion and Commusoft. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureServiceFusionCommusoft
Pricing ModelSubscriptionCustom Pricing
Starting Price$166/moContact for pricing
Free Trial
Free Plan
Best ForMid-Size (11-50)Mid-Size (11-50)
WebsiteVisitVisit
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Estimates
Fleet Tracking
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
Proposals
QuickBooks Integration
Route Optimization
Time Tracking
Two-Way SMS
Work Order Management
Xero Integration

ServiceFusion Pros & Cons

Pros

  • + Unlimited users on all plans makes it great value for larger teams
  • + Integrated VoIP phone system with call tracking
  • + Solid dispatching and scheduling features
  • + Flat-rate pricing keeps costs predictable

Cons

  • - Mobile app can be slow and occasionally buggy
  • - Limited customization options for forms and workflows
  • - Some features like GPS tracking cost extra

Commusoft Pros & Cons

Pros

  • + Excellent multi-stage workflow management for complex jobs
  • + Strong inventory and parts tracking capabilities
  • + Good customer communication and portal features
  • + Flexible enough to handle both simple and complex operations

Cons

  • - Custom pricing with no transparent public rates
  • - Can be complex to configure initially
  • - Primarily focused on UK and European markets