ServiceFusion vs Fergus

Side-by-side comparison of ServiceFusion and Fergus. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureServiceFusionFergus
Pricing ModelSubscriptionPer User/Month
Starting Price$166/mo$55/mo
Free Trial
Free Plan
Best ForMid-Size (11-50)Small Team (2-10)
WebsiteVisitVisit
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Employee GPS
Estimates
Fleet Tracking
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
Project Tracking
Proposals
QuickBooks Integration
Route Optimization
Time Tracking
Two-Way SMS
Work Order Management
Xero Integration

ServiceFusion Pros & Cons

Pros

  • + Unlimited users on all plans makes it great value for larger teams
  • + Integrated VoIP phone system with call tracking
  • + Solid dispatching and scheduling features
  • + Flat-rate pricing keeps costs predictable

Cons

  • - Mobile app can be slow and occasionally buggy
  • - Limited customization options for forms and workflows
  • - Some features like GPS tracking cost extra

Fergus Pros & Cons

Pros

  • + Excellent job costing and profitability tracking
  • + Built by tradespeople who understand the industry
  • + Strong Xero integration
  • + Good time tracking with GPS for field staff

Cons

  • - Primarily focused on ANZ market with limited North American features
  • - Smaller integration ecosystem
  • - Mobile app could use improvements