ServiceFusion vs Service Autopilot

Side-by-side comparison of ServiceFusion and Service Autopilot. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureServiceFusionService Autopilot
Pricing ModelSubscriptionSubscription
Starting Price$166/mo$49/mo
Free Trial
Free Plan
Best ForMid-Size (11-50)Mid-Size (11-50)
WebsiteVisitVisit
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Email Marketing
Employee GPS
Estimates
Fleet Tracking
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
Proposals
QuickBooks Integration
Route Optimization
Time Tracking
Two-Way SMS
Xero Integration

ServiceFusion Pros & Cons

Pros

  • + Unlimited users on all plans makes it great value for larger teams
  • + Integrated VoIP phone system with call tracking
  • + Solid dispatching and scheduling features
  • + Flat-rate pricing keeps costs predictable

Cons

  • - Mobile app can be slow and occasionally buggy
  • - Limited customization options for forms and workflows
  • - Some features like GPS tracking cost extra

Service Autopilot Pros & Cons

Pros

  • + Best-in-class automations for recurring service businesses
  • + Excellent route optimization for lawn and landscape crews
  • + Strong CRM with automated marketing workflows
  • + Robust scheduling for recurring and one-time services

Cons

  • - Steep learning curve due to automation complexity
  • - Interface can feel cluttered and overwhelming
  • - Customer support quality has been inconsistent