ServiceFusion vs ServiceM8

Side-by-side comparison of ServiceFusion and ServiceM8. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureServiceFusionServiceM8
Pricing ModelSubscriptionSubscription
Starting Price$166/mo$29/mo
Free Trial
Free Plan
Best ForMid-Size (11-50)Solo / 1 Person
WebsiteVisitVisit
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Estimates
Fleet Tracking
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
Proposals
QuickBooks Integration
Route Optimization
Time Tracking
Two-Way SMS
Xero Integration

ServiceFusion Pros & Cons

Pros

  • + Unlimited users on all plans makes it great value for larger teams
  • + Integrated VoIP phone system with call tracking
  • + Solid dispatching and scheduling features
  • + Flat-rate pricing keeps costs predictable

Cons

  • - Mobile app can be slow and occasionally buggy
  • - Limited customization options for forms and workflows
  • - Some features like GPS tracking cost extra

ServiceM8 Pros & Cons

Pros

  • + Very clean and simple user interface
  • + Affordable pricing suitable for solo operators
  • + Good mobile-first experience on iOS
  • + Built-in communication logging and job diary

Cons

  • - Limited features compared to larger FSM platforms
  • - Better suited for iOS users than Android
  • - Fewer integrations with North American accounting tools