ServiceM8 vs Commusoft

Side-by-side comparison of ServiceM8 and Commusoft. See how they stack up on pricing, features, and more to find the best fit for your business.

FeatureServiceM8Commusoft
Pricing ModelSubscriptionCustom Pricing
Starting Price$29/moContact for pricing
Free Trial
Free Plan
Best ForSolo / 1 PersonMid-Size (11-50)
WebsiteVisitVisit
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Estimates
GPS Tracking
Inventory Management
Job Scheduling
Lead Management
Mobile App
Online Payments
Parts Tracking
Payment Processing
Photo/Video Capture
Proposals
QuickBooks Integration
Time Tracking
Two-Way SMS
Work Order Management
Xero Integration

ServiceM8 Pros & Cons

Pros

  • + Very clean and simple user interface
  • + Affordable pricing suitable for solo operators
  • + Good mobile-first experience on iOS
  • + Built-in communication logging and job diary

Cons

  • - Limited features compared to larger FSM platforms
  • - Better suited for iOS users than Android
  • - Fewer integrations with North American accounting tools

Commusoft Pros & Cons

Pros

  • + Excellent multi-stage workflow management for complex jobs
  • + Strong inventory and parts tracking capabilities
  • + Good customer communication and portal features
  • + Flexible enough to handle both simple and complex operations

Cons

  • - Custom pricing with no transparent public rates
  • - Can be complex to configure initially
  • - Primarily focused on UK and European markets