ServiceTitan vs Commusoft
Side-by-side comparison of ServiceTitan and Commusoft. See how they stack up on pricing, features, and more to find the best fit for your business.
| Feature | ServiceTitan | Commusoft |
|---|---|---|
| Pricing Model | Custom Pricing | Custom Pricing |
| Starting Price | $398/mo | Contact for pricing |
| Free Trial | ||
| Free Plan | ||
| Best For | Enterprise (50+) | Mid-Size (11-50) |
| Website | Visit | Visit |
| API Access | ||
| Automated Reminders | ||
| Custom Reports | ||
| Customer Database | ||
| Customer Portal | ||
| Digital Invoicing | ||
| Dispatching | ||
| Drag-and-Drop Calendar | ||
| Email Marketing | ||
| Estimates | ||
| GPS Tracking | ||
| Inventory Management | ||
| Job Scheduling | ||
| Lead Management | ||
| Mobile App | ||
| Online Payments | ||
| Parts Tracking | ||
| Payment Processing | ||
| Payroll Integration | ||
| Photo/Video Capture | ||
| Proposals | ||
| QuickBooks Integration | ||
| Review Management | ||
| Route Optimization | ||
| Time Tracking | ||
| Two-Way SMS | ||
| Work Order Management | ||
| Xero Integration |
ServiceTitan Pros & Cons
Pros
- + Extremely comprehensive feature set covering every aspect of field service operations
- + Powerful reporting and business intelligence dashboards
- + Excellent marketing and lead attribution tools
- + Strong pricebook and flat-rate pricing management
Cons
- - High price point makes it inaccessible for small teams
- - Steep learning curve due to the depth of features
- - Long-term contracts required
Commusoft Pros & Cons
Pros
- + Excellent multi-stage workflow management for complex jobs
- + Strong inventory and parts tracking capabilities
- + Good customer communication and portal features
- + Flexible enough to handle both simple and complex operations
Cons
- - Custom pricing with no transparent public rates
- - Can be complex to configure initially
- - Primarily focused on UK and European markets