ServiceTitan vs GorillaDesk
Side-by-side comparison of ServiceTitan and GorillaDesk. See how they stack up on pricing, features, and more to find the best fit for your business.
| Feature | ServiceTitan | GorillaDesk |
|---|---|---|
| Pricing Model | Custom Pricing | Per User/Month |
| Starting Price | $398/mo | $49/mo |
| Free Trial | ||
| Free Plan | ||
| Best For | Enterprise (50+) | Small Team (2-10) |
| Website | Visit | Visit |
| API Access | ||
| Automated Reminders | ||
| Custom Reports | ||
| Customer Database | ||
| Customer Portal | ||
| Digital Invoicing | ||
| Dispatching | ||
| Drag-and-Drop Calendar | ||
| Email Marketing | ||
| Estimates | ||
| GPS Tracking | ||
| Inventory Management | ||
| Job Scheduling | ||
| Lead Management | ||
| Mobile App | ||
| Online Payments | ||
| Parts Tracking | ||
| Payment Processing | ||
| Payroll Integration | ||
| Photo/Video Capture | ||
| Proposals | ||
| QuickBooks Integration | ||
| Review Management | ||
| Route Optimization | ||
| Time Tracking | ||
| Two-Way SMS | ||
| Work Order Management |
ServiceTitan Pros & Cons
Pros
- + Extremely comprehensive feature set covering every aspect of field service operations
- + Powerful reporting and business intelligence dashboards
- + Excellent marketing and lead attribution tools
- + Strong pricebook and flat-rate pricing management
Cons
- - High price point makes it inaccessible for small teams
- - Steep learning curve due to the depth of features
- - Long-term contracts required
GorillaDesk Pros & Cons
Pros
- + Excellent route optimization for recurring service routes
- + Simple and intuitive design that is quick to learn
- + Good customer portal with payment capabilities
- + Helpful automated review request features
Cons
- - Primarily designed for pest control and lawn care niches
- - Limited advanced features for complex trades like HVAC
- - Fewer integrations than larger competitors