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ServiceTrade
Commercial field service management with customer-facing service reports, photo documentation, and deficiency tracking.
Custom PricingMid-Size (11-50)Founded 2012
About ServiceTrade
ServiceTrade is a field service management platform built for commercial service contractors, particularly in fire protection, HVAC, and mechanical trades. It emphasizes a customer-facing experience with detailed service reports that include photos and videos to demonstrate work completed. ServiceTrade helps commercial contractors differentiate through professional documentation and reporting.
Pricing
- Pricing Model
- Custom Pricing
- Free Trial
- No
- Free Plan
- No
- Best For
- Mid-Size (11-50)
- Headquarters
- Durham, NC
Pros
- Excellent customer-facing service reports with media
- Strong deficiency tracking and quote-from-deficiency workflow
- Good for commercial service contracts and recurring work
- Professional documentation sets contractors apart from competition
Cons
- Focused on commercial service, less suited for residential
- Custom pricing with no transparent starting cost
- Limited dispatching compared to dedicated dispatch platforms
Features
API Access
Automated Reminders
Custom Reports
Customer Database
Customer Portal
Digital Invoicing
Dispatching
Estimates
Job Scheduling
Mobile App
Photo/Video Capture
Proposals
QuickBooks Integration
Time Tracking
Work Order Management