Fergus vs Smart Service
Side-by-side comparison of Fergus and Smart Service. See how they stack up on pricing, features, and more to find the best fit for your business.
| Feature | Fergus | Smart Service |
|---|---|---|
| Pricing Model | Per User/Month | Custom Pricing |
| Starting Price | $55/mo | Contact for pricing |
| Free Trial | ||
| Free Plan | ||
| Best For | Small Team (2-10) | Mid-Size (11-50) |
| Website | Visit | Visit |
| Custom Reports | ||
| Customer Database | ||
| Digital Invoicing | ||
| Dispatching | ||
| Drag-and-Drop Calendar | ||
| Employee GPS | ||
| Estimates | ||
| GPS Tracking | ||
| Job Scheduling | ||
| Mobile App | ||
| Online Payments | ||
| Parts Tracking | ||
| Photo/Video Capture | ||
| Project Tracking | ||
| Proposals | ||
| QuickBooks Integration | ||
| Route Optimization | ||
| Time Tracking | ||
| Work Order Management | ||
| Xero Integration |
Fergus Pros & Cons
Pros
- + Excellent job costing and profitability tracking
- + Built by tradespeople who understand the industry
- + Strong Xero integration
- + Good time tracking with GPS for field staff
Cons
- - Primarily focused on ANZ market with limited North American features
- - Smaller integration ecosystem
- - Mobile app could use improvements
Smart Service Pros & Cons
Pros
- + Seamless QuickBooks Desktop integration without data migration
- + Preserves existing accounting workflows
- + Good work order and scheduling features
- + Mature product with a long track record
Cons
- - Requires QuickBooks Desktop, not compatible with QBO
- - Desktop-centric design feels less modern
- - Mobile features lag behind cloud-native competitors