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Smart Service

QuickBooks Desktop add-on that adds dispatching, scheduling, and mobile field service capabilities to your existing setup.

Custom PricingMid-Size (11-50)Founded 2000

About Smart Service

Smart Service is a field service management add-on that bolts directly onto QuickBooks Desktop, turning it into a full dispatching and job management system. It preserves existing QuickBooks workflows while adding scheduling, work orders, routing, and mobile capabilities. Smart Service is ideal for QuickBooks-centric businesses that want to avoid data migration.

Pricing

Pricing Model
Custom Pricing
Free Trial
No
Free Plan
No
Best For
Mid-Size (11-50)
Headquarters
Raleigh, NC

Pros

  • Seamless QuickBooks Desktop integration without data migration
  • Preserves existing accounting workflows
  • Good work order and scheduling features
  • Mature product with a long track record

Cons

  • Requires QuickBooks Desktop, not compatible with QBO
  • Desktop-centric design feels less modern
  • Mobile features lag behind cloud-native competitors

Features

Custom Reports
Customer Database
Digital Invoicing
Dispatching
Drag-and-Drop Calendar
Estimates
Job Scheduling
Mobile App
Parts Tracking
QuickBooks Integration
Route Optimization
Work Order Management

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