Kickserv vs Smart Service
Side-by-side comparison of Kickserv and Smart Service. See how they stack up on pricing, features, and more to find the best fit for your business.
| Feature | Kickserv | Smart Service |
|---|---|---|
| Pricing Model | Per User/Month | Custom Pricing |
| Starting Price | $47/mo | Contact for pricing |
| Free Trial | ||
| Free Plan | ||
| Best For | Solo / 1 Person | Mid-Size (11-50) |
| Website | Visit | Visit |
| Automated Reminders | ||
| Custom Reports | ||
| Customer Database | ||
| Digital Invoicing | ||
| Dispatching | ||
| Drag-and-Drop Calendar | ||
| Estimates | ||
| Job Scheduling | ||
| Lead Management | ||
| Mobile App | ||
| Online Payments | ||
| Parts Tracking | ||
| Payment Processing | ||
| QuickBooks Integration | ||
| Route Optimization | ||
| Time Tracking | ||
| Work Order Management | ||
| Xero Integration |
Kickserv Pros & Cons
Pros
- + Very affordable with a free plan available for solo operators
- + Simple and straightforward interface
- + Good QuickBooks and Xero integration
- + Decent mobile app for basic field operations
Cons
- - Feature set is more limited compared to larger platforms
- - Reporting is basic
- - Lacks advanced dispatching and route optimization
Smart Service Pros & Cons
Pros
- + Seamless QuickBooks Desktop integration without data migration
- + Preserves existing accounting workflows
- + Good work order and scheduling features
- + Mature product with a long track record
Cons
- - Requires QuickBooks Desktop, not compatible with QBO
- - Desktop-centric design feels less modern
- - Mobile features lag behind cloud-native competitors