FieldEdge vs Smart Service
Side-by-side comparison of FieldEdge and Smart Service. See how they stack up on pricing, features, and more to find the best fit for your business.
| Feature | FieldEdge | Smart Service |
|---|---|---|
| Pricing Model | Custom Pricing | Custom Pricing |
| Starting Price | Contact for pricing | Contact for pricing |
| Free Trial | ||
| Free Plan | ||
| Best For | Enterprise (50+) | Mid-Size (11-50) |
| Website | Visit | Visit |
| API Access | ||
| Automated Reminders | ||
| Custom Reports | ||
| Customer Database | ||
| Digital Invoicing | ||
| Dispatching | ||
| Drag-and-Drop Calendar | ||
| Estimates | ||
| GPS Tracking | ||
| Inventory Management | ||
| Job Scheduling | ||
| Lead Management | ||
| Mobile App | ||
| Online Payments | ||
| Parts Tracking | ||
| Payment Processing | ||
| Photo/Video Capture | ||
| Proposals | ||
| QuickBooks Integration | ||
| Route Optimization | ||
| Time Tracking | ||
| Work Order Management |
FieldEdge Pros & Cons
Pros
- + Deep two-way QuickBooks integration that syncs in real time
- + Excellent dispatching board with technician performance tracking
- + Strong flat-rate pricebook management
- + Decades of industry experience behind the product
Cons
- - Custom pricing with no transparent public rates
- - Interface feels dated compared to newer competitors
- - Requires significant onboarding time
Smart Service Pros & Cons
Pros
- + Seamless QuickBooks Desktop integration without data migration
- + Preserves existing accounting workflows
- + Good work order and scheduling features
- + Mature product with a long track record
Cons
- - Requires QuickBooks Desktop, not compatible with QBO
- - Desktop-centric design feels less modern
- - Mobile features lag behind cloud-native competitors